Beware of Shady Glass Installers! Things to Watch Out For

Vehicle safety is the most important aspect of driving, so we want the best of the best when it comes to vehicle repair or maintenance. Unfortunately, the “best” is not as common as you might think. According to ABC’s 20/20, 75-80% of windshield installations are done incorrectly.

ABC reported that these defective glass installations are so common because:

    • Glass installers do NOT have to be licensed to be in business
    • Anyone can legally install auto glass regardless of knowledge or training
  • Some companies use inferior products or cut corners to save money

These facts raise obvious concerns when the question of who to go to for a windshield replacement comes up; so what can you do to protect yourself from wasting hundreds of dollars and risking your safety?

These warning signs must be acknowledged to avoid a potential faulty windshield installation. If you notice any of these activities from a glass installer or serviceman, contact Kryger Glass for a reliable, trusted, and certified glass installation company!

The Installers Aren’t Wearing Gloves:

Wearing gloves during installation is vital. Installing glass is a complex process that requires delicate attention at all times.

Oils from our hands can interfere with the bonding process from frame to windshield. In turn, this can cause leaks and instability to your windshield. Your glass serviceman should be wearing new, clean, nitrile gloves.

You Drove Your Car Immediately After Installation:

If your car was released to you right after a windshield installation, chances are that the urethane (glue used to hold your windshield in place) has not bonded properly to your windshield yet. Most urethanes take several hours or even a week to securely bond the glass to the vehicle.

Kryger uses DOW Express 30 urethane; the fastest drying urethane in the glass industry. DOW guarantees that your windshield will stay in place 30 minutes after install. Unfortunately, only 20% of glass companies use this urethane.

They Won’t Answer Questions

When you decide to replace your windshield, make sure you ask some of these questions to ensure the credibility of the company.

    • How long have you been in business?
    • Who is your adhesive manufacturer? Does your adhesive manufacturer certify your company?
    • Does my glass installation include a warranty?
  • What is the minimum drive-away time specified by the urethane you use?

If your glass serviceman refuses to answer or simply does not know the answers to most of these questions, you might want to consider a different glass company.

Not sure who to go to? Call Kryger Glass! All Kryger Glass installers have passed criminal background checks, undergo random drug screens, and have been trained and certified by Urethane manufacturers.

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