What You Need to Know About Auto Glass Repair and Insurance 

November 22, 2022

Cracked Glass? Fix It Before It Spreads

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Source: Kenan Reed | Unsplash

Your windshield and windows integrity are important for your car as they keep you inside and block anything from flying into the vehicle. However, we sometimes run into situations where the glass can crack or break entirely. 

Accessing the correct information as to how you can fix the cracks at an affordable, or at least reduced price, is good to know. This article will answer some of the common questions you might ask regarding how auto glass insurance coverage works. 

Will insurance pay for windshield repair? 

It depends on your insurance. Suppose you have comprehensive insurance, which is the coverage granted when damages happen outside of collisions that are not in your control. In that case, the damage is covered, so generally, all you owe is your deductible. However, if you do get into an accident and the other driver is at fault, you can file a claim against them to either get their insurance to cover it or make them pay out of pocket for the damages incurred. 

In any situation, whether a car accident or something that happens out of nowhere, you should always file an autoglass insurance claim immediately after the incident. If you do not have comprehensive insurance, you will not be covered and must pay out of pocket to get the windshield fixed or replaced. 

Is auto glass covered by insurance?

If you have comprehensive coverage, the insurance company will cover any repairs. Keep in mind, you still need to pay a deductible and that price depends on the insurance company. If it is an accident caused by the other person then they would have to pay using their collision insurance if they have it, but if not, they have to pay for it somehow if it is agreed upon that it is their fault. However, if it is your fault in an accident, you will need to pay for everything with the risk of your insurance premium going up but if you have collision coverage, use that.

Will it cover cracks, chips, and complete breakage?

Depending on your insurance company, it will cover all three. If you do not, then you may have to pay a deductible depending on how big the damage is. 

Does USAA offer free windshield replacement?

In most situations, USAA will cover the windshield repairs and waive the deductible. However, if there is more severe damage to the point where the driver can not see through the window, this may call for replacing the windshield, and in that case, you will need to pay a deductible for replacing it. 

Do auto glass claims affect insurance premiums?

If you have comprehensive coverage, it should not increase your insurance premium. Since comprehensive coverage is optional, it does not directly impact your insurance premium. If you do not have comprehensive coverage, then there is a risk of your insurance premium going up, but because a cracked windshield is generally a no-fault issue, it should not have too much of an effect on your insurance. 

What type of claim should I file?

The best way to go about filing a claim is to call your insurance company and see what further steps they suggest, along with what type of claim to file if you do not have comprehensive coverage. If you do have it, you can call the insurance company and file a claim. 

Overall, if you have a cracked windshield caused by something out of your control, contact your insurance company right away.

Remember to look into your insurance in preparation for any future problems and be safe on the roads. 

If you want to learn more or simply have some more guidance on auto glass insurance, visit krygerglass.com/insurance-steering

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Hear From Our Satisfied Customers

Our passion for quality shines through in our customer reviews. We take pride in the trust and appreciation we've earned. Discover why our customers rate us highly and choose us for all their glass needs.
Veronica Barraza profile picture
Veronica Barraza
2 weeks ago
Fast service
Eric Rorstrom profile picture
Eric Rorstrom
1 month ago
Fast, available quickly, and lower than other quotes.
Deb Dickerson profile picture
Deb Dickerson
2 months ago
Excellent experience! Called late on Friday of a holiday weekend and got the last appt of the day. Had an unusual glass repair. The manager did an excellent job explaining the repair process along the way. They got it done and had me on my way promptly.
jeschel23 profile picture
jeschel23
2 months ago
Thank you!!
Ryan Colerick profile picture
Ryan Colerick
2 months ago
Easy experience, and less expensive than the national chains.
jessica brock profile picture
jessica brock
3 months ago
I just wanted this company to know that your clever advertising at a T-Bones game 20 years ago is the only reason I even thought of you when I got a chip in my windshield. It forever was etched in my brain so whoever thought of that, hopefully you’re a millionaire now. Genius. Also, you did great work on my chip!
Matthew Hughes profile picture
Matthew Hughes
3 months ago
Very easy to work with. Lowest price by far to replace my windshield since I was paying on my own. 45 mins in and out. No problems since. Wiped down and cleaned the car. Nice waiting room. Highly recommend.
Alexander Johnson profile picture
Alexander Johnson
4 months ago
literally perfect service. Car got smashed into, they replaced it for the cheapest price I could find next morning. super nice people, cant recommend them enough. Forgot to take an after picture 😅 but the new window looks great and they cleaned up my back seat for free. Feeling a bajillion times better, life is good bruh ☀️
M. Milakovich profile picture
M. Milakovich
4 months ago
Wow, what a great experience! Having driven in the mountains of Colorado, to Minnesota and to Florida multiple times, wouldn’t you know I get hit with what seemed liked a pretty big rock 10 miles from my home in Kansas while driving south on I-435 S. on June 9th. After checking several sites I decided on Kryger. I got in on the morning of June 10th and much to my surprise, everything was done by the time I finished a leisurely breakfast and even more surprisingly the cost was $60 less than the original estimate. Also it was $200 less than the major nationwide competitor. I hope you don’t need a new windshield, but if you do check out Kryger.
Geoff Vallejo profile picture
Geoff Vallejo
4 months ago
Online quote portal is a waste of time. Despite completing the intake form completely (confirmed by next day call back from your office), the estimate for a windshield replacement for an 11-year old Mazda CX-5 went from $865 to $1,150. If your online portal is going to miss the mark by 35%, you might want to reconsider its value within your current business model. I'd be a bit more concerned with your long-term business objectives vs. short-term margins, as one would have to imagine you'll be insolvent within the next 5-years without additional market share. Cheers to overpriced products and services!

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Do You Know Why Quality Glass and Installation Matter?

Ever wonder why your windshield goes through a safety inspection in the first place? Because your windshield is vital to the performance of your car during an accident. It breaks, you break.

Learn Why →

Do You Know Why Quality Glass and Installation Matter?


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It isn’t just about how the glass looks, though that’s important. It isn’t only about keeping bugs out, though that matters. Ever wonder why your windshield goes through a safety inspection in the first place? Because your windshield is vital to the performance of your car during an accident. It breaks, you break.

Learn Why →

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